Online and Mobile Tools

Cadillac recognizes the importance of car care and strives to make it convenient for customers to access service information. Ranging from digital resources to in-person service, Cadillac employs a range of approaches to make sure customers are well-informed about their vehicle’s needs.

The MyCadillac app serves as a centralized digital platform where Cadillac drivers can view maintenance alerts. This mobile app provides tailored alerts about routine services, recalls, and maintenance requirements based on the car type and distance covered. In addition to this, the app allows scheduling of service appointments with nearby service centers, check special deals, and track vehicle status.



The Cadillac Owner Center, available through Cadillac's main webpage, complements the app by providing more in-depth resources such as downloadable owner’s manuals, maintenance schedules, and coverage information. It enables users to monitor of their vehicle’s service history and provides information on certified repair shops.

Dealership Communication

Cadillac's service center chain plays a key role in providing maintenance guidance to drivers. When visiting, the service advisors go over recommended maintenance tasks and discuss any vehicle concerns with the driver. They provide a detailed breakdown of what the procedure includes, the expected duration, and the costs involved. Service centers also ensure that service records are updated digitally, allowing for users to view the complete history of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are equipped with smart technology that provide service reminders and notices directly on the vehicle's dashboard. These notifications are calculated by the vehicle’s mileage and usage, ensuring that drivers are notified when it’s time for services such as oil changes, tire rotations, or fluid checks. The in-car system gives specifics of each notice, including what needs to be serviced and why it is important for the vehicle’s longevity and optimal operation.

Printed Guides and Manuals

For customers who prefer traditional resources, Cadillac provides paper owner’s manuals that feature a full service calendar, tips for upkeep, and fluid specifications. These manuals cover topics such as tire maintenance, fluid types, and routine maintenance, providing users with a comprehensive guide to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's website features a range of educational videos and how-to guides that cover basic services, such as checking fluid levels, tire replacement, or interpreting alerts. These resources enable users to be proactive about their vehicle's care while understanding the significance of timely servicing.